Dr. Jalal holds Master of Science (Management) from Universiti Utara Malaysia, and Doctor of Philosophy in Management (Marketing) from Universiti Utara Malaysia. During his Ph.D., he received a full scholarship from Universiti Utara Malaysia and two awards from the same university in 2012 and 2014 as the most active user of the Sultanah Bahiyah Library, UUM.
Dr. Jalal has more than eight years of work experience in business schools as an educator and researcher. He has teaching and research experience at leading business schools and universities in Malaysia, Palestine, and UAE. He also worked as a customer service representative after completing his undergraduate studies from 2008 to 2009 at Al-Rajeh Auto Trading Co.
ACADEMIC AND RESEARCH INTEREST
Dr. Jalal has published more than 70 research articles in international journals and conferences. He also supervised several undergraduate and postgraduate students. Dr. Jalal received several awards for best research papers being presented at local and international conferences. His research interests include business management and marketing, in particular branding, consumer behavior, social media marketing, CSR, innovation and leadership, and human resource practices.