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​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​IR AND QA OFFICE

 

 

INTRODUCTION

ABOUT INSTITUTIONAL RESEARCH OFFICE

The Institutional Research office is responsible for planning, designing data collection instruments, gathering, compiling, analyzing and disseminating information. Institutional research office's major role is to measure, analyze and report findings that facilitate in gauging the level of Institutional Effectiveness (IE), Identifying gaps and making amendments in the process of Institutional Effectiveness.
 
Results from the various institutional effectiveness tools are used to provide guidance in preparing and evaluating strategic plan and disseminate inputs for academic and administrative operative decision makers. Institutional Research office uses existing databases and gathers additional data as warranted to determine the future course of actions in achieving the Vision and Mission of SUC.​
 
ABOUT QUALITY ASSURANCE OFFICE
The Quality Assurance office designs appropriate methodologies for meeting the Quality standards of the Institution in Academics and Academic Support Services to increase the effectiveness and efficiency of the institution. The quality assurance office strives to continuously enhance the quality standards of the institution by benchmarking higher standards as and when it is deemed necessary. The Quality Assurance Office evaluates feedbacks and IE tools reports received from Institutional Research Office and reviews the findings in order to suggest to the Executive Council the areas of improvement needed in both academic and academic support services.
The QA office is responsible for providing guidelines for the implementation of policy procedures during the academic year. QA conducts regular audits of academic and academic support services to ensure the adherence of policy and procedures for the improvements in the overall institutional quality standards. It also helps in preparing, implementing and evaluating the Strategic Plan.​

 

GOALS AND OBJECTIVES

  • To achieve the quality standards for fulfilling the SUC Vision and Mission
  • To identify the data requirements, plan and develop assessment tools helpful in gathering appropriate information for measuring institutional effectiveness 
  • To collect, compile, analyze and disseminate information to the decision makers with regards to Quality improvements in Academics and Academic support services
  • To evaluate the Institutional Effectiveness through auditing the academic and academic support service processes.​​
  • To record, organize and present output to meet the national and international accreditation requirements
  • To provide inputs for strategic plan review
  • To facilitate the FES, SES and EC evaluation system​​

 

 

ROLES QA AND IRO

ROLES OF INSTITUTIONAL RESEARCH OFFICE​
A. Planning and Decision Support
Institutional Research Office (IRO) identifies the data requirements, plan and develops assessment tools helpful in gathering appropriate information for increasing institutional effectiveness. IRO compiles, analyzes and disseminates information for decision making in the process of institutional effectiveness. It provides inputs for preparing and evaluating long term Strategic Plan and Short term annual and semester plans.
 
B. Feedback Survey
Conducting various surveys that helps in assessing the status and requirements of SUC among the stakeholders is a major responsibility of the Institutional Research Office. Student, staff, graduate and employer perceptions and opinions are imperative in determining the future directions of SUC. IRO contributes to the development of survey tools and the analysis of their results.
 
C. Assistance in Accreditation
As a key source of data and information provider within SUC, IRO is  also responsible for assisting in the process of accreditation. 
 
D. Facilitating the Performance Evaluation System
The IR office helps in developing the tools for performance evaluation systems of evaluating Board of Governors, Executive Council Members, Academic Affairs Council, Faculty and Staff. It collects and analyzes information on the evaluation systems and forwards it for decision making to the respective authority.  ​
 
​​ROLES OF QUALITY ​ASSURANCE OFFICE
A. Quality Enhancement
SUC is committed to excellence in all aspects of academics and academic support service departments as envisioned in the vision statement. The Quality Assurance Office ensures there is continuous enhancement of academic and academic support services quality so that the institutional goals  meet the specified benchmark standards across all areas of Academics and Academic Support Services.
 
B. Institutional Policies
QA office is responsible for preparing, amending, ensuring compliance and evaluating the policy and procedures of SUC.
 
C. Quality Auditing
The quality enhancement is ensured by auditing and reviewing the various institutional activities with respect to adherence to the planned processes and procedures. This review will help in appropriate decision making by the Dean, Executive Council and Board of Governors.
 
D. Compliance with accreditation standards
The Quality Assurance Office keeps track of all the latest updates in the MOHESR standards and reviews its impact on the institutional policy and procedures. It is the responsibility of the Quality Assurance Office all the necessary amendments as per the latest updates are reflected in the appropriate policies. It ensures that all the important documents of the Institution are amended as per the changes in the standards set by the MOHESR.
 
E. Enhancing Institutional credibility
Benchmarking
Benchmarking in higher education is an important tool of setting higher goals and achieving them through defining specific academic processes and procedures. In SUC, the need for benchmarking is visualized with respect to diversity of student community and teaching community, the National Qualification framework of UAE, the industry requirement and international placements currently SUC has adopted standardizing CDPs, nature of assessment tools, quality check of question papers to meet learning outcomes, program learning outcomes linked with the skills and competencies desirable by the industry.
 
Participation for awards and ranking
The Quality Assurance Office researches and identifies various renowned awards and ranking that would provide global recognition to Skyline University College. Awards and rankings are finalized for participation in consultation with the Accreditation Committee. The office understands the complete process and requirement of participation and accordingly plans its activities for participation in these awards. SUC can confer degrees. The criteria of evaluation would be decided by the panel selected for the purpose. The quality assurance communicates the information to the institutional units whose contribution is required for achievement of these awards.​​

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FAQs

Quality Assurance at SUC aims to achieve high quality standards through formulation and review of academic and departmental policies and procedures for fulfilling the University's vision and mission. Quality Assurance also benchmarks its standards with the international standard colleges. Quality assurance of SUC systematically evaluates the effectiveness of all aspects of its operations and academic programs.

Yes, the University has developed a strategic plan which has specific long-term directions in line with the vision, mission and purposes of the University.

 The long term plan is the Strategic Plan which is developed for a five year period with specific long-term directions in line with the University's Vision, Mission and goals and it focuses on the growth and development of academic and academic support services.

The Short term plan is developed by dividing Strategic Plan into annual plans with specific goals and objectives defined for each operational department.

The Quality Review includes evaluation of the academic and academic support services outcomes on semester and annual basis.

The University has designated a Teaching Effectiveness Committee which is responsible for evaluating the courses through course files submitted by the faculty members at the end of each semester.

SUC is approved locally by the Ministry of Education in UAE.

The Standards for Licensure and Accreditation (2011), referred to as the Standards, published by the Commission for Academic Accreditation of the Ministry of Education, UAE. Click Here for more details.

Industry Experts input and comments are obtained towards improving the content of the course and its delivery during each program review.

 The University has an Institutional effectiveness system which is an ongoing, integrated and systematic set of processes that includes planning, evaluation and measurement of academic and academic support services carried out during an academic year.

 SUC has a well-defined system of data collection which includes Enterprise Resource Planning System for collecting students, faculty and staff data and online feedback systems for collecting the feedbacks from stakeholders of SUC.

SUC uses primary data in the form of surveys, student, faculty and staff records and secondary data in the form market intelligence reports etc.

]The University's efficiency is measured using the assessment tools called as Institutional Effectiveness tools.

The University designates a committee for each Institutional Effectiveness Tool consisting of academic and academic support staff members which will be responsible for the complete implementation of the tool.

The University has developed an institutional effectiveness tool called Program Review which is a process of periodical assessment of its Programs done by a pre-designated committee to review the currency, relevancy and competency of the courses in the curriculum to meet and fulfill the requirements of the industry and businesses.

In SUC, the need for benchmarking is visualized with respect to diversity of student community and teaching community, the National Qualification framework of UAE, the industry requirement and international placements. Currently SUC has adopted standardizing CDPs, nature of assessment tools, quality check of question papers to meet learning outcomes, program learning outcomes linked with the skills and competencies desirable by the industry.

Yes. In order to set higher goals and improve quality of services, SUC adopts the process of benchmarking departmental performances.

The basis of the institution's plan is the Academic calendar which includes the commencement and end of an academic year, commencement and end of a semester, academic activities, co-curricular and extra-curricular events, examination dates, reviews, vacations and inter-semester breaks. It acts as a guideline for all the departments, faculty, staff and students to plan out their activities and execute as per the calendar.

Feedback about a faculty can be provided by completing the Student Academic Feedback Form which is made available on the student portal before the end of every semester.

There are feedback forms available to provide inputs on the various events and activities conducted by the University. These feedback forms are given to the students for providing inputs post completion of the event or activity.

Students can provide their feedback on various services provide by the University by completing the Academic Support Services Feedback form which is made available on the student portal towards the end of every Spring semester.

Yes. In order to be eligible for providing feedback on a faculty or a course, student must have at least 60% attendance in the class. In order to be eligible for providing feedback on a faculty or a course, student must have at least 60% of attendance in the class. For all other feedbacks, only participating students are eligible to provide their feedback.

The catalog provided by the University has complete information on programs offered and course covered under each Program. In addition, you can even find this information on the University Website.

The actions taken by the University based on the feedback provided by the students are conveyed to all the Class Representatives in a meeting who in turn will pass on this information to all the students.

CAMPUS LOCATION

MAIN CAMPUS

NIGERIA OFFICE

Kano Office

Abuja Office

KAZAKHSTAN OFFICE

  • Almaty, 98 Baitursynuv Street, Office 3, Kazakhstan
  • +7 727 292 08 58 / +7 727 351 50 50
  • alik@axis-edu.kz

PAKISTAN OFFICE

MOROCCO OFFICE

TAJIKISTAN OFFICE

  • Makhsut Street 156, Dushanbe city, Tajikistan,734019
  • +992 372 32 42 33, +992 985 22 49 89
  • b.khusrav.m@gmail.com

KYRGYZSTAN OFFICE