Manuel Fernandez, Lecturer, Skyline College, Sharjah, UAE

A. Nelson, Selection Grade Lecturer in Commerce Government College, Kollam, Kerala, India

Decision making is one of the most important functions of management. The success of any organization depends on the quality of decisions made by managers at all levels. To make optimal decisions managers require right volume of information, in the right for mat at the right time. But today managers are overloaded with information explosion. The development of information technology has paved the way for designing of different decision support systems to overcome the information explosion and computing difficulties. At present Group Decision Support Systems (GDSS) are widely and effectively used to make group decisions. This study probes into the impact of IT-assisted GDSS on the decision making and highlights how GDSS enhances the effectiveness and efficiency of group decision making by permitting parallelism, group memory, anonymity, real-time translation of communication among the group members in different languages, facilitating people to take part in decision making meetings from different geographical locations and eliminating the dominance of few in decision making meetings.

Fernandez, M., & Nelson, A. (2005). Information Technology (IT) and Decision Making: Impact of IT-Assisted Group Decision Support Systems (GDSS) on Efficiency and Effectiveness of Group Decisions. Skyline Business Journal, Volume 1, No. 2, pp 55-58.