B Sudhakar, Manipal Academy of Higher Education, Dubai
Sangeetha Vinod, Manipal Academy of Higher Education, Dubai
Satish Sagadevan, Manipal Academy of Higher Education, Dubai

“Generation X” is a phrase that has gained entry into modern management literature. Generation X managers are expected to shoulder leadership responsibilities to steer future organizations towards excellence. Emotional intelligence is a catalyst that equips Gen X managers with skills to turn challenges of generational differences into positives. However, not much research work has been carried out in the Indian context to study the characteristics and preferences of Generation X and the levels of their emotional intelligence. This study attempts to review the Gen X managers and their level of emotional intelligence subsequently enabling them to manage and lead multigenerational employees in the workplace. The researchers intend to showcase through this study that employees from different generations require different management strategies when it comes to recruiting, retaining and motivating employees and the greater onus is on the Gen X managers.

Keywords: Generation X, emotional intelligence, multigenerational workplace

Suggested citation: Sudhakar, B., Vinod, S. & Sagadevan, S. (2019). An empirical study of emotional intelligence of generation X managers – the Indian perspective.  Skyline Business Journal, 15(2), 71-80. https://doi.org/10.37383/SBJ14021906

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Dr. B. Sudhakar, is an Associate Professor in Human Resources, School of Business, Manipal Academy of Higher Education, Dubai. He has obtained his MBA degree from Madras University in the year 1996 and Ph. D from Bharathiar University in the year 2003. He has twenty-two years of teaching and research experience. He has worked as Project Fellow for UGC Major Research Project on Entrepreneurial Attitude Orientation during at Bharathiar University. His area of research interests are entrepreneurship, emotional intelligence and human resource development. He is also conducting training programs on emotional intelligence.

Dr Sangeetha Vinod is an Associate Professor in Human Resources, School of Business, Manipal Academy of Higher Education, Dubai. She has a PhD (Organizational Behavior) from Banasthali University and MBA (HR) from Bharathiar University, India with research interest in Emotional Intelligence, Women Entrepreneurship, Servant Leadership and Role Stress. Her domain expertise areas are Human Resources Management, Employment Law and Legal Aspects of Business.  She is a Certified Psychometric Tester from Towers Watson, UK. She is a Certified Emiratisation Award Assessor and European Framework of Quality Management Assessor in UAE.

Dr. Satish Sagadevan, is an Assistant Professor in Strategy & Marketing, School of Business, Manipal Academy of Higher Education, Dubai. He has 22 years of professional career tract for successfully propelling industry leaders. He has a unique concoction of industry and academics experience. He has gotten his MBA degree from Bharathiar University, India and his Ph.D from Charisma University, UK. Area of expertise include Strategy, Creativity and Innovation and Marketing apart from training modules focusing on global leadership, international culture and Sales.